We appreciate you contacting InterContinental Hotels & Resorts Guest Relations Department.
Guest Relations will document your comments and review them with the management team at the hotel. They will reply to you by e-mail, telephone or mail as soon as possible (7-10 business days). If you need immediate assistance and have not had the opportunity to speak with the hotel management, we encourage you to contact the hotel directly to expedite the resolution. Find hotel contact information.
Thank you for providing us this opportunity to improve your experience with us. We appreciate your patience.
InterContinental Hotels Group PLC (IHG) of the United Kingdom [LON:IHG, NYSE:IHG (ADRs)] is the world's largest hotel group by number of rooms. IHG owns, manages, leases or franchises, through various subsidiaries, over 3,800 hotels and more than 563,000 guest rooms in nearly 100 countries and territories around the world. IHG owns a portfolio of well recognised and respected hotel brands including InterContinental® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites® and Hotel Indigo®, and also manages the world's largest hotel loyalty programme, Priority Club® Rewards with over 33 million members worldwide.