intercontinental.com
LOWEST INTERNET RATE GUARANTEE SUPPORT DESK
You must have a valid confirmation number before filling out our Lowest Internet Rate Guarantee Form or calling to file a claim.
Online process:
Click here to file a claim or send an email to lowrateguarantee@ihg.com
Alternatively:
You may also choose to contact the IHG Lowest Internet Rate Guarantee Support Desk directly.
From U.S. and Canada
An English speaking agent can be reached at:
- 1 800 447 2981 (Toll Free)
- +1 801 401 5206 (Not Toll Free)
Hours of operation: US Eastern Daylight Time: 9 am and 9 pm
From Europe, Middle East and Africa
An English speaking agent can be reached at:
- +44 870 400 9115 (Not Toll Free)
Hours of operation: UK (GMT) Time: 2 pm and 2 am
From Asia
An English speaking agent can be reached at:
- +632 857 8765 (Not Toll Free)
Hours of operation: Hong Kong Time: 9 pm and 9 am
Or:
- A Japanese speaking agent can be reached at: +81 3 3552 4180
- A Korean speaking agent can be reached at: +81 3 3553 5570
- A Mandarin or Cantonese speaking agent can be reached at: +86 20 3419 8288
- An English speaking agent can be reached at: +61 2 9935 8371
Hours of operation: Hong Kong Time: 9 am and 5 pm
