Presented By:
Simon Rose
Head Concierge
insidertips
COSMOPOLITAN
London has always attracted all nationalities due to the richness of its culture, the diversity of its society and its vibrant economy. The tolerance of the people living here has helped the city become a melting pot of ethnic groups: currently over 300 different languages are spoken in London. Be aware of the cultures around you and respect their ways.
CURRENCY
Euros and US dollars are not accepted in the UK. Most outlets accept all major credit and charge cards.
GRATUITY
It is customary to tip in London. On average, consider adding between 10 per cent and 15 per cent to your bill. Many London restaurants automatically add a discretionary service charge.
QUEUING
Queuing is still a strong British habit. Therefore, when paying at shops or purchasing tickets at a venue, always look out for the queue and join it if you don't want to cause offence. Ask the Concierge for advance tickets for tourist attractions and you'll avoid the queues altogether.
RESTAURANTS
Some of the world's best restaurants are located in London and the surrounding areas. The Concierge team will help you choose the best venue for the occasion.
Black taxis
Taxi drivers in London are required to pass a training test called 'The Knowledge', involving memorising the location of over 25,000 streets. Preparation for the test takes two to four years, making London's taxi drivers the most knowledgeable and safest in the world. You can hail a passing black cab if it has its taxi light switched on.
Dennis Severs House
Mr Severs dedicated most of his life to restoring an original townhouse at 18 Folgate Street, City of London. Dating back to 1724, this weaver's house has been painstakingly restored and furnished to its original state. Now a private museum, it is possibly London's best-kept secret. View by appointment only.
Houses of Parliament
While repairs on the roof at Westminster Hall in 1914 were being carried out, tennis balls were found in the rafters believed to date back to Henry VIII. In 1761, 3,000 candles were lit during the dinner celebrating the investiture of George III and Queen Charlotte.
London
London should be thought of not so much as a metropolis, but as a collection of villages that over the years have merged together. That is why this city can change from one street to the next and every 'village' has something unique to offer. Open space accounts for 30 per cent of the London area, including 147 public parks and gardens and eight Royal Parks.
London Underground
The first underground system in the world now boasts 12 lines divided into 'Zones', Zone 1 being the most central and Zone 6 being the outermost ring (including Heathrow Airport). For use of both Underground and bus networks, purchase a daily Travelcard, sold at all Underground stations. When using the underground escalators, always stand on the right to allow people to pass.
Camera
There is so much to see - so don't forget your camera.
Loose, comfortable clothing
The weather can be changeable. Wear layers so that you can remove or add when necessary.
Pounds Sterling
We recommend you exchange some money - enough to cover airport incidentals and transportation to the hotel - before you leave home, so you can avoid queues at the airport ATMs.
Umbrella
Whatever the weather take an umbrella with you. With the English climate you never know when it could rain.
Walking/comfortable shoes
In London you really can walk everywhere - it's the best way to get around and learn about the city.