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At InterContinental Hotels Group we are committed to providing you with excellent service from the time you make your reservation until you stay at any of our properties around the world.
You have three ways to receive assistance with reservations on the Internet:
Self Service
View, Modify or Cancel an Existing Reservation
Report a Priority Club Rewards® Point Descrepancy
Call Us
United States and Canada
1-877-932-4114
7:00am – 12:00am Eastern Time
7 days a week
Europe, Middle East and Africa
+44-(0)870-4008161
13.00 – 24.00 hrs Central European Time
7 days a week
Your call will be handled in English
Australia
1300 363 300
New Zealand
0800 801 111
Email Us
Email us 24 hours a day, 7 days a week at HIHELP@ichotelsgroup.com. You will receive a response within 24 business hours (7:00-24:00 Eastern Time zone -- United States). Your email will be handled in English.
Travel Arranger Help:
If you should need assistance in setting up a travel arranger relationship or making a reservation as a Travel Arranger, please contact us by:
Telephone
In the United States and Canada, you may call our toll-free Internet Support line from 07:00-24:00 Eastern Time, 7 days a week, at 1.877.932.4115.
From all countries in Europe, Middle East and Africa, please call our Internet Support line from 13.00 – 24.00 hrs Central European Time, 7 days a week, at +44-(0)870-4008161. Your call will be handled in English.
In Australia, you may call our toll-free Internet Support line at 1300 363 300 or for New Zealand please call 0800 801 111.
Email
Email us 24 hours a day, 7 days a week at TAHELP@ichotelsgroup.com. You will receive a response within 24 business hours (700-2400 Eastern Time zone -- United States). Your email will be handled in English.
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