| At Holiday Inn®, we are committed to providing you with excellent service from the time you make your reservation until you stay at any of our properties around the world. If you should need asistance in making a reservation on the Internet we now offer you two ways to contact us:
Telephone:
In Australia, you may call our toll-free Internet Reservation Assistance line at 1800 007 697 or for New Zealand please call 0800 154 181.
Operating Hours:
Australia: 6 am – 10:30pm Mon – Fri, 7am – 7:30pm Sat & Sun
New Zealand: 8am – 12:30am Mon – Fri, 9am – 11:30pm Sat & Sun
Email:
Email us 24 hours a day, 7 days a week at HIHELP@ichotelsgroup.com. You will receive a response within 24 business hours (700-2400 Eastern Time zone -- United States). Your email will be handled in English.
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