|
Q: Do the water slides and any special rides have posted height restrictions?
A: Rules and size requirements are posted throughout.
Q: Are there appropriate activities for children of all ages?
A: There is a Kids’ Pool with Submarine and Octopus play structures for the younger kids and water slides that the older kids are sure to enjoy.
Note: Children must be accompanied by a parent or guardian when in the water facility.
Q: How large is The Captain’s Lagoon?
A: Approximately 6,000 square feet. This facility is smaller than the typical Waterpark due to it being open prior to Holiday Inn’s establishment of a minimum size requirement for Waterparks.
Q: Are there food and beverage concessions in The Captain’s Lagoon?
A: Currently, there is not a food and beverage outlet in this waterpark.
Q: Can I bring my own food or beverages into The Captain’s Lagoon?
A: Outside food and beverages are not permitted.
Q: Are group rates available?
A: Yes. To book a group rate, please contact the hotel and ask for the Sales Department.
Q: Are children in standard diapers permitted in The Captain’s Lagoon?
A: Children who are not potty trained are required to wear a swim diaper when going into the water. Standard diapers are not permitted in the water.
Q: What is the cancellation policy?
A: Reservations are cancelable until 6:00 pm local time the day of arrival.
Q: Are changing areas and locker facilities available?
A: Changing areas are available, but no lockers.
Q: Is The Captain’s Lagoon easily accessible from the hotel?
A: Yes. It is located at the West End of the North Wing of guest rooms.
Q: Is there a pool just for swimming that is separate from The Captain’s Lagoon?
A: No, but all guests have access to the Captain’s Lagoon during operating hours.
Q: What are the check-in and check-out times?
A: Check-in is 4:00 pm and Check-out is 12:00 pm local time.
Q: Will I have access to The Captain’s Lagoon on the day of check-in, but prior to my check-in time?
A: The Captain’s Lagoon is not accessible prior to check-in.
Q: Will I have access to The Captain’s Lagoon on the day of check-out, after my check-out time?
A: The Captain’s Lagoon can not be used after check-out.
Q: Are non-water related activities available in The Captain’s Lagoon?
A: Yes, there is a large video game room adjacent.
Q: What business services does the hotel offer?
A: The hotel offers free high-speed internet access in all guest rooms and there is an onsite business center with computer, free high speed internet, printer, and fax machine access.
Q: Is access to The Captain’s Lagoon included when I use Priority Club Rewards points for my stay?
A: Yes, access is included within the standard Priority Club point redemption amount required per night for a stay at this hotel.
|
