Kalamazoo (W Michigan University) Holidome FAQs

Q: What are the Holidome hours of operation?
A: The Holidome is open daily from 6:30 am - 11:30 pm. On New Year’s Eve, the Holidome is open from 6:30 am – 12:30 am.

Adult swim is at the following times, daily:
6:30 pm – 7:30 pm & 10:30 pm – 11:30 pm

Note: Hours may change with seasons or holidays and can be subject to maintenance periods. Check with the hotel to confirm operating hours.

Q: Is admission to the Holidome free?
A: Admission to the Holidome is included in all rates at this hotel.

Q: Do I need a wristband for access to the Holidome?
A: Yes.

Q: Is access to the Holidome available to non-hotel guests?
A: No, access is available to registered hotel guests only.

Q: What are the main features of the Holidome?
A: Features of the Holidome are:

• Large indoor pool with “dumping bells” splash-fun water feature
• Whirlpool
• Foosball, table tennis and mini-basket ball game
• Poolside food and beverage service from Old Burdick's Bar & Grill.
• Octagon shaped picnic tables for family meals
• Expanded fitness center
• Arcade
• Banquet space

Q: Are there appropriate activities for children of all ages?
A: Yes, the younger kids enjoy the “dumping bells,” while the older kids can take part in basketball, table tennis, foosball and arcade games.
Note: children under the age of 13 must be accompanied by a parent or guardian while in the Holidome.

Q: How large is the Holidome facility?
A: 10,000 square feet.

Q: Are food and beverage options available in the Holidome? What type?
A: Yes, poolside service is available from the Old Burdick’s Bar and Grill.

Q: Can I bring my own food or beverages into the Holidome?
A: Yes, outside food and beverages are permitted. Glass bottles and glassware is not permitted. Plastic utensils only.

Q: Are group rates available?
A: Yes, contact the hotel sales office.

Q: What is the cancellation policy?
A: Reservations are cancelable until 6:00 pm local time on day of arrival.

Q: Are children in standard diapers permitted in the Holidome?
A: Children who are not potty trained are required to wear a swim diaper when going into the water. Standard diapers are not permitted in the water.

Q: Are changing areas and locker facilities available?
A: Yes. Both a changing area and lockers are available.

Q: Is the Holidome easily accessible from the hotel?
A: Yes, it is inside the hotel.

Q: What are the check-in and check-out times?
A: Check in is 4:00 pm and check-out is 11:30 am local time.

Q: Will I have access to the Holidome on the day of check-in, but prior to my check-in time?
A: Based on Holidome area occupancy, check with the front desk upon arrival.

Q: Will I have access to the Holidome on the day of check-out, after my check-out time?
A: Based on Holidome area occupancy, check with the front desk at check-out.

Q: Are there still business services available at hotels with a Holidome?
A: Yes, all Holiday Inn hotels are equipped to handle business needs. The Kalamazoo Holiday Inn offers complimentary wireless internet throughout the building, faxing, copying, computer with internet access and printer in the business center among its business services.

Q: Is access to the Holidome included when I use Priority Club Rewards Points to redeem a stay at a hotel with a Holidome?
A: Yes, access to the Holidome is included when redeeming Priority Club points for your stay.