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Online Reservation Guarantee
Online Reservation Guarantee

By securing your online reservation with a credit card, you are eligible for our Reservations Guarantee. If your reservation cannot be honored, the host hotel will provide a room at, and transportation to, another convenient and comparable hotel, and pay for telephone calls to notify family of the lodging change. The host hotel will also pay the full cost of the first night\'s lodging rate, plus tax. Any advance deposit will be refunded.

Your room is guaranteed - or your first night is on us.
No Booking Fees!
No Booking Fees

Many travel web sites quietly charge a booking fee for every reservation made, some as high as $10 per booking! We don\'t charge any booking fees for making reservations directly with us.

We do not charge any booking fees for making reservations directly with us.
Privacy
IHG takes your privacy seriously and works to protect you.
Security
Credit Card Safety

We at IHG are committed to keeping your personal information safe. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Why do we require a credit card for Internet reservations?
By securing your online reservation with a credit card, you are eligible for our Reservations Guarantee. If your reservation cannot be honored, the host hotel will provide a room at, and transportation to, another convenient and comparable hotel, and pay for telephone calls to notify family of the lodging change. The host hotel will also pay the full cost of the first night\'s lodging rate, plus tax. Any advance deposit will be refunded.

All personal information you provide is encrypted and secure.

Hotel Highlights

One of our Toluca hotel's premium services is a complimentary area shuttle within a 10-mile radius of the hotel, including to local attractions, businesses and the Adolfo Lopez Mateos Airport (TLC).

Hotel Accolades
	Meeting Service Excellence Meeting Service Excellence Crowne Plaza Hotels and Resorts is dedicated to providing an excellent meeting planner experience at all of our hotels. Our hotels strive to meet highest standards of quality and meeting planner satisfaction. Some hotels in our system have surpassed even these high standards and have been given a Quality Meetings Performance designation for their efforts. When you find a “Meetings Service Excellence” Quality Performer hotel, you’ll know that hotel has achieved impressive ratings based on property condition, quality of meeting services and overall satisfaction.
	Quality: Excellent Hotel Quality: Excellent These hotels have received our highest level of guest endorsement, based on scores from our guest satisfaction surveys. Guests evaluate hotels based on the quality of the product, return value and quality of service experienced during their stay.