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Online Reservation Guarantee
Online Reservation Guarantee

By securing your online reservation with a credit card, you are eligible for our Reservations Guarantee. If your reservation cannot be honored, the host hotel will provide a room at, and transportation to, another convenient and comparable hotel, and pay for telephone calls to notify family of the lodging change. The host hotel will also pay the full cost of the first night\'s lodging rate, plus tax. Any advance deposit will be refunded.

Your room is guaranteed - or your first night is on us.
No Booking Fees!
No Booking Fees

Many travel web sites quietly charge a booking fee for every reservation made, some as high as $10 per booking! We don\'t charge any booking fees for making reservations directly with us.

We do not charge any booking fees for making reservations directly with us.
Privacy
IHG takes your privacy seriously and works to protect you.
Security
Credit Card Safety

We at IHG are committed to keeping your personal information safe. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Why do we require a credit card for Internet reservations?
By securing your online reservation with a credit card, you are eligible for our Reservations Guarantee. If your reservation cannot be honored, the host hotel will provide a room at, and transportation to, another convenient and comparable hotel, and pay for telephone calls to notify family of the lodging change. The host hotel will also pay the full cost of the first night\'s lodging rate, plus tax. Any advance deposit will be refunded.

All personal information you provide is encrypted and secure.

Hotel Highlights

SMOKE-FREE FACILITY. *Attention GARMIN GPS users* You must download the latest map updates from GARMIN to access our location.

Corporate guests appreciate the location of our hotel in Kingsport, Tennessee, which is just minutes from the Meadowview Convention Center, Eastman Chemical Global Headquarters and Domtar Paper.

Hotel Accolades
	Quality Excellence Award Winner Quality Excellence Award Second only to the Torchbearer Awards, The Quality Excellence Awards are created to honor hotels who have maintained high standards in product quality, hotel operation and customer satisfaction as measured by our guests.
	Quality: Excellent Hotel Quality: Excellent These hotels have received our highest level of guest endorsement, based on scores from our guest satisfaction surveys. Guests evaluate hotels based on the quality of the product, return value and quality of service experienced during their stay.