QUESTIONS REGARDING PRIORITY CLUB MEETING REWARDS
QUESTIONS REGARDING RFP SUBMISSION

QUESTIONS REGARDING PRIORITY CLUB MEETING REWARDS

1. What is Priority Club Meeting Rewards?
Priority Club Meeting Rewards is a reward and recognition program designed for meeting planners. As a member, you are automatically enrolled in the award-winning Priority Club Rewards program and can earn Priority Club points for every qualified meeting that you book and complete at a Crowne Plaza^® hotel in the U.S., Canada, Mexico, and Asia Pacific. You can then redeem your points for Reward Nights, gift certificates, merchandise and more. To learn more about this program, please visit www.crowneplaza.com/meetingrewards.

2. Is the earning structure the same for the Priority Club Meeting Rewards program as it is for the standard Priority Club Rewards program?
• No. Your qualified meetings will earn 3 points for every US$1 spent on your master bill at Crowne Plaza® (Qualified meetings in the US, Canada, Mexico and Asia Pacific (excluding Japan) consist of 10 or more guestrooms within your group block occupied for at least one night, with associated meeting related room rental or food and beverage charges applied to your master bill. Meetings in Asia Pacific (excluding Japan) require a minimum of US$1000 associated meeting-related food and beverage charges applied to the master bill. Excluded meeting charges include any associated taxes, gratuities, service fees, any outside vendor/supplier charges, and any attendee incidentals or other expenses.)

• For your personal stays at any of the 3,800 Priority Club Rewards hotels around the globe, you will earn Priority Club points as you normally would.

3. Is the Priority Club Meeting Rewards program valid at all Crowne Plaza hotels around the world?
Priority Club Meeting Rewards is valid at over 200 Crowne Plaza Hotels and Resorts in the U.S., Canada , Mexico and Asia Pacific (excluding Japan).

4. Are guest rooms required at a meeting to take advantage of Priority Club Meeting Rewards?
Yes. A qualified meeting must include a minimum of 10 guest rooms within your group block occupied for at least one night of the meeting, with associated meeting related room rental or food and beverage charges applied to your master bill, to earn points in this program. Meetings in Asia Pacific (excluding Japan) require a minimum of US$1000 associated meeting-related food and beverage charges applied to the master bill.

5. Are points automatically earned?
No. Priority Club Meeting Rewards members must provide their Priority Club Meeting Rewards membership number at the time the meeting contract is signed to earn points.

6. Is there a maximum number of points I can earn per meeting?
Yes, the maximum number of points you can earn is 60,000 points per qualified meeting.

7. Can meeting planners receive points for previously booked meetings?
No, you must be a Priority Club Meeting Rewards member at the time you finalize your meeting contract and your meeting contract must include your membership number.

8. As the meeting planner, am I required to also occupy a room for an evening during the meeting?
No, you are not.

9. Will Priority Club Meeting Rewards members earn Priority Club points on incidental guest room charges of meeting attendees?
No, you will not earn points for incidental room charges such as room service and laundry service that are not billed to the group master bill.

10. Does meeting room revenue count toward eligible meeting charges for earning points when the meeting attendees pay individual room bills?
Priority Club Meeting Rewards members will earn points on all guest room revenue that is part of the group block (up to the maximum of 60,000 points) regardless of whether the rooms are paid on a master invoice or if the attendees pay for their rooms individually. Priority Club Meeting Rewards members will not receive points for attendees’ incidental room charges not billed to the master bill, such as room service and laundry service.

11. Can points for one meeting be shared by meeting planners enrolled in Priority Club Meeting Rewards?
Yes, the total number of points for one qualified meeting may be split between two Priority Club Meeting Rewards members. This information must be included in the meeting contract at the time of booking.

12. How long after a meeting does it take for members to receive their points?
Points will be credited to your Priority Club Meeting Rewards account one to two weeks after your final master bill has been paid in full.

13. Can Priority Club Meeting Rewards members earn airline miles?
Priority Club Rewards members may earn points for every qualified meeting held at any of our more than 3,00 hotels in the U.S., Canada, Mexico and Asia Pacific (excluding Japan) within our Family of Brands. Then redeem your points toward future meeting credits. Furthermore, you can also earn and redeem points for personal travel at any of our properties worldwide. In addition, points may be redeemed with Priority Club Rewards airline partners.

14. How do I ask questions about my account or status of points?
You may contact Priority Club Meeting Rewards member services at 1-888-532-0935 in the U.S. or Canada. In all other locations, please call 1-801-401-5289 (toll charges apply). You may also email us: meetingrewards@priorityclub.com.

15. Will I receive a new Priority Club Meeting Rewards member number if I am already a Priority Club Rewards member?
No, you will maintain the same membership number, but you must enroll in the Priority Club Meeting Rewards program in order to earn points for meetings. Click here to enroll.

16. How do I make changes in my Priority Club Rewards or Meeting Rewards profile?
You can make changes to your profile by visiting www.priorityclub.com.

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QUESTIONS REGARDING RFP SUBMISSION

1. What is an RFP?
RFP stands for Request for Proposal. Our easy-to-use online process allows you to request certain meeting requirements, find a facility to match your needs and then submit your proposal.

2. How many steps are involved in the RFP process?
There are just five simple steps. First you will enter some general search criteria about what you are looking for in a meeting location. You will then receive a list of hotel locations matching your requirements. Once you add your hotel(s) to the RFP, you will then be asked to input your contact information and more specific information about your meeting or event. Then all you have to do is review your proposal and, when you're satisfied, submit it. Upon receiving your RFP, a Sales Associate at the individual hotel or a Global Sales Associate will contact you directly with a response.

3. What if I don't have answers to all of the questions in the RFP? Can I still get a proposal?
Yes, but the more questions you answer, the more information we will have to accommodate your needs. Simply fill in as much information as you can.

4. Will I be able to see specific information about the hotel before I have to submit my proposal?
Yes, you can view detailed information about each hotel as well as view numerous images of the facility by clicking on the hotel name link in the list of hotel locations meeting your search criteria.

5. What if I'm planning a social event, like a wedding or a reunion?
Submit the same RFP form, completing all the required information and enter the word "Wedding" or "Reunion" within the name of your event. A confirmation message will let you know that your proposal has been sent. Upon receiving your RFP, a Sales Associate at the individual hotel will contact you directly with a response.

6. Can I use the RFP to reserve a block of rooms even if I'm not hosting my event at the hotel?
Yes. Within the RFP form, you will simply leave the event space requirement fields blank.

7. What is a breakout room?
Breakout rooms are additional meeting spaces that allow people from larger meetings to conduct discussion groups, committees or work teams.

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Qualified meetings consist of 10 or more guest rooms within your group block occupied for at least one night of the meeting with associated meeting related food and beverage charges applied to your master bill. Members must be enrolled in Priority Club Meeting Rewards and provide their membership number prior to completion of the meeting contract. Click here to view complete Priority Club Meeting Rewards terms and conditions.

Excluded meeting charges include any associated taxes, gratuities, service fees, any outside vendor/supplier charges, and any attendee incidentals or other expenses.