Torchbearer Award

The Torchbearer Award is given to hotels that have achieved the highest level of excellence in all aspects of operations - from quality to customer satisfaction. Created to honor the best of the best as measured by our guests, this award is presented to hotels that raise the bar even further. These outstanding hotels “carry our torch”, and represent the highest achievement in quality and service.

Meeting Service Excellence

Crowne Plaza Hotels and Resorts is dedicated to providing an excellent meeting planner experience at all of our hotels. Our hotels strive to meet highest standards of quality and meeting planner satisfaction. Some hotels in our system have surpassed even these high standards and have been given a Quality Meetings Performance designation for their efforts.

When you find a “Meetings Service Excellence” Quality Performer hotel, you’ll know that hotel has achieved impressive ratings based on property condition, quality of meeting services and overall satisfaction.

Hotel Quality: Excellent

These hotels have received our highest level of guest endorsement, based on scores from our guest satisfaction surveys. Guests evaluate hotels based on the quality of the product, return value and quality of service experienced during their stay.