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Online Reservation Guarantee
Online Reservation Guarantee

By securing your online reservation with a credit card, you are eligible for our Reservations Guarantee. If your reservation cannot be honored, the host hotel will provide a room at, and transportation to, another convenient and comparable hotel, and pay for telephone calls to notify family of the lodging change. The host hotel will also pay the full cost of the first night\'s lodging rate, plus tax. Any advance deposit will be refunded.

Your room is guaranteed - or your first night is on us.
No Booking Fees!
No Booking Fees

Many travel web sites quietly charge a booking fee for every reservation made, some as high as $10 per booking! We don\'t charge any booking fees for making reservations directly with us.

We do not charge any booking fees for making reservations directly with us.
Privacy
IHG takes your privacy seriously and works to protect you.
Security
Credit Card Safety

We at IHG are committed to keeping your personal information safe. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Why do we require a credit card for Internet reservations?
By securing your online reservation with a credit card, you are eligible for our Reservations Guarantee. If your reservation cannot be honored, the host hotel will provide a room at, and transportation to, another convenient and comparable hotel, and pay for telephone calls to notify family of the lodging change. The host hotel will also pay the full cost of the first night\'s lodging rate, plus tax. Any advance deposit will be refunded.

All personal information you provide is encrypted and secure.

Hotel Highlights

The newly renovated rooms offer the best view of Niagara Falls Guaranteed, and feature the new deep-sleeper beds with a luxurious duvet and seven pillows, for a comfortable night's rest.

Hotel Accolades

Meeting Service Excellence

Meeting Service Excellence

Crowne Plaza Hotels and Resorts is dedicated to providing an excellent meeting planner experience at all of our hotels. Our hotels strive to meet highest standards of quality and meeting planner satisfaction. Some hotels in our system have surpassed even these high standards and have been given a Quality Meetings Performance designation for their efforts.

When you find a “Meetings Service Excellence” Quality Performer hotel, you’ll know that hotel has achieved impressive ratings based on property condition, quality of meeting services and overall satisfaction.

Crowne Plaza Hotel
NIAGARA FALLS-FALLSVIEW

5685 FALLS AVENUE
NIAGARA FALLS, ON L2E 6W7 CANADA
Hotel Front Desk: 905-374-4447 | Hotel Fax: 905-371-8347

Book Online or Call
1 877 2 CROWNE (877 227 6963)

Marketing

Sarah Vazquez sarahv@niagarafallshotels.com

Guest Services

Kiley Stewart kileys@niagarafallshotels.com

Sales & Marketing

Anna DiCienzo annad@niagarafallshotels.com

Meetings

Tracey Monaghan traceym@niagarafallshotels.com

General Manager

John Scott jscott@niagarafallshotels.com

Human Resources

Peter Wadsworth peterw@niagarafallshotels.com

Sales

Anna DiCienzo annad@niagarafallshotels.com

Food & Beverage

Nenad Brankovic nenadb@niagarafallshotels.com

Front Office

Kiley Stewart kileys@niagarafallshotels.com

Hotel Email Address

reserve@niagarafallshotels.com

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Hotel Exterior

The newly renovated Grand Classic Crowne Plaza Niagara Falls-Fallsview hotel has been accommodating guests and celebrities for over 80 years, which offers old world elegance with new world amenities. The Crowne Plaza Hotel is located directly across from the majestic Niagara Falls in the heart of Niagara's tourist district, on the Falls Avenue Entertainment Complex. This 234 guestroom hotel offers breathtaking Falls views from many of it’s rooms and also from the Fallsview Rainbow Room Restaurant located on the 10th floor of the hotel. The Crowne Plaza Hotel offers an indoor pool, Jacuzzi and sauna along with a new fitness facility. From the hotel lobby is guests can access the shopping concourse which features gift shops, the Always Refreshing Coke-Cola Shop and the Hershey Store. Located on the Falls Avenue Entertainment Complex, the Crowne Plaza Niagara Falls-Fallsivew hotel offers indoor connections to Niagara’s newest and largest indoor waterpark, the Fallsview Indoor Waterpark and also to the newly renovated Casino Niagara. In addition to these attractions, Crowne Plaza Niagara Falls hotel has indoor access to Adventure City, MGM Studio Plaza, 4-D Movies and WWE Niagara Falls. Many themed restaurants are located on the complex including Hard Rock Café Niagara Falls and Planet Hollywood and the Rainforest Café Niagara Falls.