By securing your online reservation with a credit card, you are eligible for our Reservations Guarantee. If your reservation cannot be honored, the host hotel will provide a room at, and transportation to, another convenient and comparable hotel, and pay for telephone calls to notify family of the lodging change. The host hotel will also pay the full cost of the first night\'s lodging rate, plus tax. Any advance deposit will be refunded.
Your room is guaranteed - or your first night is on us.
No Booking Fees!
No Booking Fees
Many travel web sites quietly charge a booking fee for every reservation made, some as high as $10 per booking! We don\'t charge any booking fees for making reservations directly with us.
We do not charge any booking fees for making reservations directly with us.
Privacy
IHG takes your privacy seriously and works to protect you.
Security
Credit Card Safety
We at IHG are committed to keeping your personal information safe. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Why do we require a credit card for Internet reservations? By securing your online reservation with a credit card, you are eligible for our Reservations Guarantee. If your reservation cannot be honored, the host hotel will provide a room at, and transportation to, another convenient and comparable hotel, and pay for telephone calls to notify family of the lodging change. The host hotel will also pay the full cost of the first night\'s lodging rate, plus tax. Any advance deposit will be refunded.
All personal information you provide is encrypted and secure.
Hotel Highlights
We have Special Rates for the upcoming Holiday Season! Be sure to book rooms if you are coming to the area or for your out of town guests.
Pardon our progress, our multi million dollar renovations are underway! Renovations are isolated to areas closed to guests and will have no impact on your stay. We are your hotel of choice when coming to the Grand Rapids area.