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WELCOME!

In 1981, IHG was the first hotel company in the industry to centralize commission payments. We believe you will be pleased with the service we provide not only with payments, but customer service. We’ve had more time with you than anyone else in the industry and we look forward to continuing to serve your commission needs. Join Now!

Now, with a new look and a new list of features, InterContinental Hotels Group is revolutionizing the industry once again…

ECS – Electronic Commission Services…

ECS is designed to centrally track and pay your commissions on behalf of over 3,600 InterContinental Hotels Group (IHG) brand hotels across 100 countries and territories around the world. IHG brands include InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Express by Holiday Inn, Staybridge Suites and Candlewood Suites.

Because we were the first hotel chain to create a centralized commission program, we’ve had more time online with you than anyone else in the industry – more time and experience finding out exactly what you need to get your job done quickly, efficiently and profitably. Our online services are now faster and more comprehensive than ever before. Take a look – you’ll be impressed.

  • Weekly payment of commission
  • Online booking of all brands
  • Consolidated payments by agency group IATA numbers
  • Detailed reconciliation reports
  • Guaranteed payment of commission for participating hotels
  • Commission payment in your own currency – where available
  • Commission payment by direct deposit – where available
  • Online access to 13 months of transaction and payment data
  • Guaranteed resolution of commission inquires for participating hotels if received within 6 months of guest stay

Join Now Click here for the first time and make all your commission payment selections!

If you have questions or wish to discuss these changes, please contact:
Email: commission.services@ichotelsgroup.com
Telephone:
U.S. and Canada 1.800.238.0270
Europe, Middle East, Africa +44 1296.553060
Australia, New Zealand & Asia Pacific +61 2.9935.8426
Elsewhere +1.770.604.2101

Sincerely,

Randy Compton

Randy Compton
Director, Hotel Content and Distribution Services




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